Choosing the Right Brick and Concrete Repair Company: Questions to Ask

Entrusting the repair work to a professional company allows you to focus on more important areas, knowing that the repair project is in capable hands and will be completed to the highest standards. Concrete and brick repair work is often complex and requires specialized expertise and quality workmanship.

To ensure that repaired structures are safe, structurally sound, and aesthetically appealing, professional masons often employ specialized tools and knowledge. Moreover, they are well-versed in local building codes and regulations, ensuring that the repair work is in line with the legal requirements, preventing any potential legal issues in the future. However, what does their hiring process entail? This article answers that question and many more that you should be asking before hiring a brick and concrete repair company.

How long have you been in business?

Understanding the company’s experience helps you evaluate its competency in handling various types of repair projects. Turnbull Masonry has a proven track record of successful projects demonstrating its ability to deliver high-quality workmanship, ensuring that your repair needs are met effectively. Testimonials from our customers have paved the way for new clients to entrust us with brick, concrete, chimney, and restoration projects for their homes, offices, and more.

Do you have experience with the type of repair needed for my project?

Understanding the specific details of the repair project, including what needs to be fixed, the estimated time frame, and the expected outcomes, is crucial when it comes to brick and concrete repair work. Additionally, it allows you to identify any potential risks or challenges associated with the project. By discussing the scope of work in detail, you can ensure that the repair company has the necessary expertise and equipment to handle the specific repairs required.

What materials and techniques will you use for the repairs?

All masons try to accomplish the same goal, however, their approach might differ. Understanding the materials and techniques the company plans to use can help you assess the quality of the work that will be done. This knowledge can give you insight into whether the company uses high-quality materials and follows industry-standard techniques, ensuring a more durable and long-lasting repair.

How long will the repair process take?

Understanding the duration of the project allows you to plan, schedule, and arrange any necessary accommodations or adjustments that may be required during the repair process, ensuring minimal disruption to your daily routine or business operations. Knowing the expected duration of the project helps you set realistic expectations for the completion of the repair work.

Can you provide a detailed breakdown of the costs involved?

Inquiring about the breakdown of costs promotes transparency between you and the repair company. It allows you to understand the specific components that contribute to the total cost, ensuring that there are no hidden or unexpected fees or charges that may arise during or after the project. Not to mention, having a clear breakdown of costs is crucial for establishing a comprehensive and transparent contractual agreement.

What safety measures do you have in place during the repair process?

By inquiring about safety protocols, you can ascertain whether the company adheres to industry-standard safety practices, minimizing the risk of on-site accidents or injuries. You must assess whether the company has a comprehensive plan to mitigate any potential hazards or dangers that may arise during the repair process, thereby safeguarding both the workers and the surrounding environment.

How will you keep me updated on the progress of the repairs?

Clear communication ensures that both you and the repair company have a shared understanding of the project requirements, timelines, and expectations. This clarity helps prevent misunderstandings and ensures that the project progresses smoothly according to the agreed-upon plan. Be sure to discuss and establish a mutually agreed upon medium of communication for updates and other important information.


As you can tell, hiring a brick and concrete repair company can be an extensive process, however, finding the best team of masons for your project becomes easier when you pursue judicious questions. A family-owned business established in 2003, Turnbull Masonry charts every step necessary to ensure our customers get the best-in-business masonry services. We do brickwork, tuckpoint, repointing, chimney repair, historic restoration, and more. Contact our team today if you wish to learn more about our services or want to book an appointment!